shipping & returns
b.cools is an australian brand.
we ship from byron bay, on the east coast of australia.
our couriers
aussie/nz orders are shipped with aus post.
international orders are shipped with dhl.
exchange size & returns
to start your exchange or return email your order number & reason to: customerservice@b-cools.com
we'll assist you with next steps.
any returns will be processed as store credit. only faulty items are available for refund.
import duties
if your country enforces import duties, our checkout will estimate these charges and apply to your cart.
questions?
customerservice@b-cools.com
trademarks & brand
t
r
a
d
e
m
a
r
k
s
&
b
r
a
n
d
b.cools™ is a registered trademark owned by barney cools pty ltd.
all marks, names, logos, art and ip remain the exclusive property of b.cools and may not be reproduced or copied.
any questions or requests, please contact: customerservice@b-cools.com
encryption
e
n
c
r
y
p
t
i
o
n
When purchasing from us, you’re
financial details are passed through a secure connection using the latest encryption.
The technology is an accepted worldwide standard for sharing sensitive
financial data.
Contact us if you have any further issues or concerns about
your privacy or security.
third party websites
t
h
i
r
d
p
a
r
t
y
w
e
b
s
i
t
e
s
Our Website can contain links to and from the websites of our partners, advertisers, and affiliates, amongst others. If you follow a link to any of these websites, please note that this Privacy Policy does not apply to those websites.
We are not responsible or liable for the privacy policies or practices of those
websites, so please check their policies before you submit any personal data to
those websites.
