H.O.C Tee Ash

Australia

All Australian orders are shipped using Australia Post. This service is fully trackable once Australia Post have your order. Free shipping for all orders over $125 AUD.

A flat rate of $12 is charged at checkout for all orders under $125.

Need it pronto? We also offer express postage via Australia Post for a flat fee of $15 available on any order. 

New Zealand

Premium DHL Express shipping is free on all orders over $200 AUD, and $20 AUD for small orders less than $200 AUD. All orders are shipped with track & trace service.

International Orders (excluding UK & Europe)

All international orders are shipped using DHL Worldwide Express Service. This service is fully trackable once DHL have your order. Transit Time is usually between 3 and 5 Business days from the time you place an order on our site.

A flat rate of $25 is charged at checkout for all orders under $249 USD.

Shipping is FREE for all orders over $250 USD / Any duty and custom charges are charged at the checkout for most orders. We calculate these charges based on your country's custom rules. Please see Duties and Taxes for further information.

UK & Europe

All international orders are shipped using DHL Worldwide Express Service. This service is fully trackable once DHL have your order. Transit Time is usually between 3 and 5 Business days from the time you place an order on our site.

A flat rate of $50 AUD is charged at checkout for all orders under $350 AUD.

Shipping is FREE for all orders over $350 AUD / Any duty and custom charges are charged at the checkout for most orders. We calculate these charges based on your country's custom rules. Please see Duties and Taxes for further information.

Please note: We do not ship to Indonesia, Russia, Malaysia, Taiwan, Afghanistan, Albania, Angola, Anguilla, Antigua & Barbuda, Armenia, Aruba, Azerbaijan, Bahamas, Barbados, Belarus, Benin, Bermuda, Bhutan, Botswana, Burkina Faso, Burundi, Cape Verde, Central African Republic, Chad, Comoros, Congo - Brazzaville, Congo - Kinshasa, Djibouti, Dominica, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, Falkland Islands, Gabon, Gambia, Ghana, Grenada, Guinea, Guinea-Bissau, Haiti, Iraq, Jamaica, Jordan, Kazakhstan, Kenya, Kyrgyzstan, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Maldives, Mali, Martinique, Mauritania, Mauritius, Mongolia, Montserrat, Morocco, Mozambique, Namibia, Niger, Nigeria, Cameroon, Rwanda, St. Kitts & Nevis, St. Lucia, Senegal, Seychelles, Sierra Leone, Sint Maarten, Somalia, South Korea, South Sudan, St. Vincent & Grenadines, Sudan, Tajikistan, Tanzania, Timor-Leste, Togo, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Uganda, Uzbekistan, British Virgin Islands, Yemen, Zambia, Zimbabwe, Algeria, Brazil, Côte d’Ivoire, North Macedonia, St. Helena, São Tomé & Príncipe, South Africa, Western Sahara, Ascension Island, Argentina, Bahrain, Bangladesh, Belize, Bolivia, Brunei, Cambodia, Chile, Colombia, Cook Islands, Costa Rica, El Salvador, French Guiana, Guatemala, Honduras, Israel, Kiribati, Kuwait, Myanmar (Burma), Nauru, Nepal, New Caledonia, Niue, Oman, Pakistan, Panama, Paraguay, Peru, Qatar, Samoa, Saudi Arabia, Solomon Islands, Sri Lanka, Tonga, Tuvalu, Uruguay, Vanuatu & Venezuela.

We have FREE return postage for our Australian, US & Canadian customers only.

All returns must be made within 14 days of your purchase date and must be in re-saleable condition (tags attached, unwashed and unworn).
All returns are actioned via a store credit, unless the the return matches the refund crtieria stated in the policy.
Returns of sale items can only be accepted if they are faulty or damaged. You can find our full returns policy HERE.

NOTE: Returns or exchanges are only available on sale items if they are faulty or damaged, including items within our Black Friday and Cyber Monday promotions.